Good

ASK Care Limited

Ilford, IG1 · Established 2010 · Operated by Ask Care Limited

A CQC-regulated home-care provider serving Ilford, registered since 2010. Rated Good at its most recent CQC inspection (Feb 2023).

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What the CQC found

The five questions inspectors ask, and how ASK scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People reported feeling very safe and staff described adequate travel time between visits.”
CQC inspection report, Feb 2023

“Provider works in partnership with Skills for Care and achieved Investors in People award.”
CQC inspection report, Feb 2023

“Open and positive culture; people, relatives and staff reported high satisfaction and good communication.”
CQC inspection report, Feb 2023

Inspection history

The trajectory matters as much as the latest rating.

Feb 2023
Good
ASK Care Limited improved from Requires Improvement to Good following a focused inspection of Safe and Well-led, having remedied previous breaches related to staff timekeeping, medicines management, and governance. People and relatives reported very high satis…
Oct 2021
Good
ASK Care Limited was rated Good overall following a February 2016 inspection, providing personal care to over 200 people across four London boroughs. The sole area of Requires Improvement was effectiveness, driven by out-of-date MCA and first aid training and…
Jan 2021
Requires improvement
ASK Care Limited received a 'Requires Improvement' rating following a focused inspection of safe and well-led domains, with regulatory breaches identified in medicines management (Reg 12), staffing punctuality (Reg 18), and governance (Reg 17). Key failures in…
May 2018
Good
ASK Care Limited achieved a Good rating across all five key questions at this announced inspection on 29 March 2018, having addressed a previous recommendation on staff training timeliness. Minor concerns around office communication and a small number of unres…
Mar 2014
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ASK does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IG1 3BG in Ilford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IG1

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