Healthvision - Hounslow

Brentford, TW8 · Established 2018

A CQC-regulated home-care provider serving Brentford, registered since 2018. Rated Good at its most recent CQC inspection (Aug 2023).

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What the CQC found

The five questions inspectors ask, and how Healthvision scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider engaged in local authority forums and worked collaboratively with health and social care professionals.”
CQC inspection report, Aug 2023

“Electronic call monitoring system used to track and follow up on late visits.”
CQC inspection report, Aug 2023

“Staff described as kind, patient and respectful by people and relatives; dignity and independence consistently promoted.”
CQC inspection report, Aug 2023

Inspection history

The trajectory matters as much as the latest rating.

Aug 2023
Good
Healthvision Hounslow improved from Requires Improvement to Good overall, having remediated all five regulatory breaches identified at the previous inspection across safe, effective, caring and responsive domains. The sole remaining weakness is in well-led, wh…
Sept 2022
Requires improvement
Healthvision - Hounslow was rated Requires Improvement overall (Inadequate for well-led) with breaches identified in safe care, consent, person-centred care, staffing, recruitment and good governance, including repeated failures around medicines management, ri…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Healthvision does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TW8 0GP in Brentford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TW8

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